FAQ

If you don't find an answer to your questions, please reach out.

Yes, I offer a free 15-minute consultation for all new counseling inquiries. You can request this by calling me at 817-631-5301, emailing me at tanya.s.alexanderlpc@gmail.com, or by filling out the online form.

My office is located at 9800 Hillwood Parkway, Suite 140, Fort Worth, TX 76177. It is in the Hillwood Commons I Building, at Alliance Town Center, on the first floor.

Therapy costs are as follows: $100 per 50-minute session and $150 per 90-minute session. I also offer sliding scale fees based on monthly or annual gross income. Payment is due at the time of service. I offer a free 15-minute consultation for all new inquiries.

Payment is due at time of service and may be made by cash, check, credit card, or debit card. Visa, Mastercard, American Express, Discover, Diner’s Club, and JCB are accepted. This includes HSA (Health Savings Account) cards and FSA (Flex Savings Account) cards. However, HSA and FSA cards must have a Visa, Discover, Mastercard or American Express logo on the card.
I do not accept insurance, but I can provide you with a superbill to submit to your insurance company for possible out-of-network reimbursement. If you choose this option, I recommend you contact your insurance company first to find out if you have out-of-network coverage.
Even if you have handled many of life’s difficulties effectively, anyone can face challenges and feel they need extra support. Clients come to counseling for many different reasons. Just to name a few reasons, therapy can help clients learn tools to help them alleviate stress, anxiety, depression, or relationship difficulties. Clients are often surprised how much more self-confidence, peace, and life satisfaction they gain from therapy.

This is a common question clients ask, especially when seeking out counseling for the first time. Also, some clients have had negative experiences in the past by going to therapy and wonder, how is therapy with me as their therapist going to be different? My clients tell me that our sessions feel genuine, caring, and supportive. My objective is to create a safe space for you to share what’s on your mind and to help you find a path to move forward, no matter what obstacles you are currently facing. I collaborate to find each person an individualized approach to therapy, based on their current needs.

At the beginning of therapy, it is typical for clients to have weekly 50-minute sessions. However, I know that needs can be different for each person and we can work together to structure a schedule that works best for you. Length of time in therapy also depends on what issue(s) an individual is struggling with. Sometimes, solution-focused therapy techniques can be helpful in a short amount of time.
As a licensed professional counselor, I am bound legally and ethically to provide confidentiality to all clients. I want you to know that your confidentiality is of utmost importance to me as your therapist. However, there are some legal limits to confidentiality. Professional counselors are mandatory reporters if clients report current/ongoing issues with a child, elderly person, or disabled person being neglected or abused. Therapists may also break their therapist-patient confidentiality and share information with the appropriate people when a patient poses serious harm or danger to themselves or to someone else, or in the event of a court order.
I see mostly adults, but will see older teens.
I do not provide 24-hour crisis counseling. If you have a crisis situation or mental health emergency, please call 988, 911, or go to your nearest emergency room.

You can call me at 817-631-5301. If I do not answer, please leave a voicemail and your call will be returned within one business day. You can also fill out the contact form (below). Also, upcoming free 15-minute phone consultation times can be accessed here.